WHAT ARE THE MAS CAMP’S HOURS OF OPERATION?
WHERE CAN I FIND INFORMATION AND PRICES ABOUT INFERNO COSTUMES?
Inferno’s costume and t-shirt information are posted to their website and can be viewed at their mas camp.
IS THERE PRIORITY REGISTRATION ONLINE FOR PAST MASQUERADERS?
Yes there will be priority registration for prior Inferno masqueraders. More information will be listed on the website
CAN I GET FRONTLINE PIECES WITH MY BACKLINE COSTUME?
Frontline costume pieces are not optional for backline purchase.
WHAT INFORMATION WILL BE REQUIRED FOR REGISTRATION?
ALL masqueraders must provide the following information for registration:
- Date of Birth
- Email Address (1 per masquerader)
- Phone Number (including area code)
- Meal Preference: Fish or Chicken
- Bra Size
- Underwear Style: Bikini, thong
- Underwear Size
- Belt size
- Pants Size (waist)
- Chest size: S, M, L etc.)
WHEN IS COSTUME AND T-SHIRT REGISTRATION FOR THE UPCOMING YEAR?
Inferno’s costume and T-shirt registration will begin in January 2016. Please join our mailing list for more details and other special announcements.
WHAT HAPPEN IF I SUBMIT THE WRONG COSTUME SIZE DURING REGISTRATION?
After registration you have 48 hours to amend any size/section changes. An email must be sent to your section leader or at firstname.lastname@example.org . Please be very accurate when entering you size information. Again after 48 hours, changes WILL NOT be accommodated.
WHEN IS COSTUME AND T-SHIRT DISTRIBUTION?
Distribution dates will be emailed and will also be posted on the Inferno’s website. Remember to join our mailing list.
WHERE DO I COLLECT MY COSTUME?
The collection location will be announced ahead of time. An email will be sent to each masquerader with the location and time. It will also be posted on inferno’s website
HOW WILL I KNOW WHEN TO COLLECT MY COSTUME OR T-SHIRT?
Collection time and date will be emailed to the masqueraders. It will also be posted on Inferno’s social media pages as well as on our website.
ARE THERE PAYMENT OPTIONS FOR MY COSTUME OR T-SHIRT?
Yes! Inferno does offer payment options. You can pay in FULL at the time of registration. Inferno also offers payment plans. If you choose to, you can apply a down payment which will be a specific percentage of your costume cost at the time of registration. You will be given 30 days to complete payment. If payment is not completed within 30 days of your initial down payment the order will be cancelled. **down payments are non-refundable** due to the fact that your costume will be submitted to production within that 30 days.
WHAT ARE INFERNO’S ACCEPTED PAYMENT TYPES?
Inferno only accepts cash or credit cards as payment types. All credit card payments are made on our website using the popular “PAYPAL” link. If needs be, cash is accepted at our mas camp in which a receipt will be issued. ***please keep receipt for your record and future references***
CAN I GET A REFUND IF I CHANGE MY MIND ABOUT PLAYING WITH YOUR BAND?
You have 48 hours from the registration date to make any changes to your costume or request any cancellation and refund. After 48 hours **you will not be entitled to any refund**. The request must be made in writing via email to Inferno. If after the 48 hours it is your responsibility to find a masquerader that will take your place and pay you for the order. If this is being done you must contact your section band leader.
WHAT IF I AM UNABLE TO COLLECT MY COSTUME ON THE DAY OF DISTRIBUTION?
If you are unable to collect your costume on the day of distribution someone else will be able to collect it on your behalf. This request can be made by contacting your section leader at number provided on website or an email to Infernoatl@yahoo.com.
WHAT IS MY SECTION LINE UP?
Section line up will be released closer to Carnival, please check our Social Media platforms and website for updates.
WHAT IS INCLUDED IN COSTUME OR T-SHIRT PACKAGE?
Inferno’s Costume or T-shirt package includes:
- A full meal at the beginning of the parade
- A full meal after the parade
- Cold beverage throughout and after the parade
- A backpack which will include goodies from Inferno to our Masqueraders
- Entry bands into the Carnival show venue
WHAT IF I MISS MY COSTUME DISTRIBUTION DATE?
That’s ok! No worries if you miss your distribution date, just contact your section leader with date and time in which you will be able to collect your costume.
CAN FAMILY AND FRIENDS JUMP IN THE BAND WITH ME IF THEY ARE NOT A MASQUERADER?
Unfortunately they CANNOT jump with the Inferno Band if they are not paying masquerader. Not only that it is not fair to paying masqueraders, it is also not the uniform look that Inferno strives to achieve. We encourage that you do not give non-masqueraders drinks, or entry passes issued to you by Inferno. Your wristband and of course your costume is what identifies you as an Inferno Masquerader. If you are caught giving drinks and other items to non-masqueraders you will be asked to leave the band and will not be allowed to jump with Inferno in the future.
WHO WILL BE PLAYING THE MUSIC ON THE ROAD?
Inferno has a catalogue of DJs, both in town and out of town. With that being said, just get ready to have an awesome time on the road with our band.
HOW WILL I KNOW WHERE TO MEET THE BAND ON PARADE DAY AND THE TIME?
This information will be posted on our website and you will also get a printed copy in your Inferno goodies backpack. You will also receive parking information.
WHERE CAN I FIND FUTURE UPDATES ABOUT THE BAND AFTER REGISTRATION?
Inferno will contact you directly via emails; however you can also catch up with us via Facebook, Twitter, Instagram and our website.
WHO DO I SPEAK WITH IF I HAVE QUESTIONS, CONCERNS, AND/OR COMPLAINTS?
You can email us at email@example.com. You can also fill out the form on the “Contact Us” page. If you have questions about your section, please contact your section band leader. Please allow about 48 hours for an email response.